ABOUT FENIX

When you partner with Fenix Event Management you are working with a team with a proven track record of success specializing in incentive travel events, conferences, meetings, premium reward programs, virtual & hybrid events, experiential activations, product launches and more. Fenix has the expertise, strategic resources and infrastructure to meet our client’s objectives and exceed their expectations. We have a diverse global customer portfolio in a variety of sectors including: Legal, Healthcare, Distribution, Automotive, Technology, Insurance and Financial institutions with offices in Canada, the United States, Europe and Asia. We are a knowledgeable solutions company that invests time to understand our clients, their business objectives and partners with them for further success. We take a customized approach with every program to fit the unique needs of our clients to ensure maximum impact and effectiveness by seamlessly layering and programming the details into an event that embodies the character, goals and objectives our clients define. We produce end to end communication initiatives through event hubs, registration tools, collateral, videos and best in class creative engagement initiatives. Our seasoned team of experts is in place and ready to support all of your needs.

AREAS OF EXPERTISE

SALES MEETINGS & CONFERENCES

Sales Meetings and Conferences have purpose. There’s always a reason for them and a strong message behind them. At Fenix, we thoughtfully assess the elements of each event, to ensure that clients key messaging intersects each stage of their event’s lifespan. With a seasoned event management team, our experience in staging turnkey sales meetings and conferences for our corporate partners seats us as one of the leaders in the industry. Our meeting and event professionals possess decades of experience together with innovative training and awareness in managing every aspect of our client’s sales meetings and conferences. We have strategic expertise in the planning, budgeting, communications, logistics and on-site management of thousands of events worldwide. From sourcing the correct venue to script writing and beyond, Fenix is with our clients every step of the way to ensure seamless event execution.

INCENTIVE TRAVEL & REWARD PROGRAMS

The true value of a Reward Program is its ability to motivate, excite and engage your audience. Fenix aspires to motivate an individual to maximize their personal productivity. We design and leverage programs based on a strong understanding of your audience and your corporate KPI’s. Fenix can encourage the best to be even better. From conceptualizing and managing an incentive travel program through to customized merchandise programs - we thrive on creating unique reward programs that exceed clients’ expectations and deliver strong results.

VIRTUAL & HYBRID PROGRAMS

Fenix delivers the best virtual and hybrid attendee experiences by staying ahead of the curve in training and analyzing best practices and solutions to support our clients in the digitial world. We work with our clients to council them on suitable event platforms and manage all technological aspects from initial concept through to post program execution. We provide a consistent human element to energize and support clients virtual target audience. Together, we transform virtual events into meaningful experiences, strategically designed to educate participants, reinforce/build corporate culture, accelerate business results and create long lasting human connections. We make virtual and hybrid events visually exciting, memorable and provide creative solutions for our clients to connect, collaborate, learn and network.

TRADESHOW & SPONSORSHIP MANAGEMENT

Whether it be live or virtual - Tradeshows bring people together. They are an ideal incubator to connect, learn and grow relationships with affiliated suppliers within your market. Our extensive experience in creating customized sponsorship solutions ensure our clients secure the appropriate sponsors and exhibitors to help meet the events financial goals. From pre-event planning, exhibitor relations, high touch sponsorship management, to onsite exhibit management and post event analysis, Fenix has the expertise to help your trade show succeed. We provide solutions required to plan and execute successful tradeshows ultimately increasing show floor traffic with tested and proven techniques aimed at maximizing value for attendees, sponsors and exhibitors.

EVENT PRODUCTION

Event Production is more than a look. It is where creativity and technology collide. It is Fenix Event Management’s philosophy that it is of paramount importance in the design of all programs (live, virtual, hybrid), to understand the needs and wants of the target audience and the organizations corporate and event objectives. We utilize our team’s experiences, supplier relationships and knowledge in developing customized production solutions for each program. We bring the vision to life and create cohesion in all aspects of the event from launch, communications, registration, on-site production right through to post event follow-ups.

EXPERIENTIAL ACTIVATIONS

We create memorable experiential activations that both engage and drive conversion. We create one-of-a-kind experiences and bring brand personalities to life, creating impactful human and digital solutions that motivate / incent people to become engaged before, during and after an activation. We understand that our clients are looking for a customer today and a customer for life. When designing programs, our focus is to drive sales and increase ROI through conquest marketing, acquisition and retention. At Fenix, our purpose is not to just create memorable experiences, but remarkable experiences – those that create a deep human connection through engaging the senses. It’s when senses are fully engaged that those experiences become memorable. And when they are committed to memory, you build lasting relationships and loyalty.

Educate. Motivate. Reward.

These three guiding principles form the backbone of our company.

TEAM

LEADERSHIP

KIM NAYLOR

President

Over 25 years ago, Kim Naylor started her own conferences, meetings and incentive event company, Naylor Event Management (NEM). NEM was a Toronto based event Management Company with a specialization in providing innovative and exclusive corporate solutions involving reward and incentive programs, conferences, corporate retreats and major sporting events. Kim built NEM from scratch into a multi-million-dollar success story. NEM made a strong name for itself in corporate hospitality by employing the best people, designing the most creative solutions and producing “awesome end results.” In August 2002, Pareto acquired her award-winning business through which it commenced its event management division. Kim went on to run the event/incentive divisions of Pareto until October 2013. She acquired and grew many national accounts through her strategic approach in driving results.

As strategy goes, Kim thinks at 50,000 feet, with the added ability of making things happen at ground level. Kim brings over 25+ years of experience working shoulder-to- shoulder with blue chip brands, helping them build their businesses and reward their stakeholders. At Fenix, Kim leads teams that are responsible for developing program strategies and implementing plans across target accounts. Her role is that of key strategic advisor on all solutions for all of the company’s clients and delivery capabilities and the overall success of Fenix’s business.

JANET GOUGH

Executive Vice President

Janet Gough brings over 35+ years of Incentive and Travel Industry experience to Fenix Event Management. Janet leads the incentive team in the design, production and execution of unique, customized programs around the world that align with our customer’s business objectives that drive results. The depth and breadth of her relationships and partnerships with Fortune 500 customers ensure her a seat at the table to achieve strategic business solutions. Janet’s passion is her customer; thus, she ensures that every program provides one-of- a-kind, unique experiences to all.

Seasoned experience and an endless network of suppliers make Janet an excellent negotiator – she is not satisfied until she provides the best product at the best value to her customers.

Janet is known for her poise and professionalism and is involved with programs from inception to delivery. Her superior customer service and attention to detail is legendary and reflects Fenix standards of excellence.

LISA WERNER

VP Operations

Lisa Werner brings just under 25 years of client service experience to Fenix. As VP of Operations, Lisa balances attention to detail with big picture thinking. She is dedicated to execution excellence and has a proven track record of client success. From innovative branding and technologically advanced strategy development to an extensive client base spanning the incentives, events, pharmaceutical and tech industries, Lisa’s flexible nature and proactive way of thinking drives success throughout the organization and the Operations team that she manages. She is an expert negotiator and a consummate professional - demonstrating results in dynamic and high-pressure situations - but most importantly, Lisa delivers results.

Fenix-Our-Team

OUR PEOPLE


By partnering with Fenix, you are selecting a team with a proven track record of success with Fortune 500 Clients. Fenix not only specializes in high calibre live, virtual and hybrid events, we have the expertise, proven ability to adapt, strategic resources and infrastructure to meet your objectives and exceed your expectations and those of your participants.

People are what make up an organization. Fenix has dedicated Account teams who manage all aspects of programs to ensure excellence at every step – from design, planning and execution to measurement of impact and results. We are proud of our incredible team of consummate professionals. Each member is trained to negotiate best value for our clients, leveraging international relationships with our suppliers. We create the best and most memorable experiences – be it location, an invitation, unique virtual experience or content creation, we go above and beyond to maximize impact with each and every interaction.

At Fenix, we are dedicated to helping create an inclusive environment with zero barriers, and that starts with us. Across our operations – in our meeting rooms, offices, phone calls, video calls, supplier negotiations, social events and everywhere in between – our commitment to diversity and inclusion helps ensure that Fenix employees are valued, respected and heard.

Fenix is dedicated to ensuring an equitable employee experience for all, supporting inclusion for colleagues facing systemic barriers. Our company is not only proudly female owned and operated, it is founded on strong relationships around the world. At Fenix we believe Teams that are both diverse and inclusive attain higher levels of loyalty, engagement and growth.

THE FENIX WAY

The Fenix Way

FENIX CORPORATE VALUES

Customer Commitment: Fenix is a client centric organization. We are driven by the success of client’s programs to meet or exceed customer expectations. Client service is an integral part of our corporate DNA and our team is fully committed to partnering with our clients, understanding their unique needs and providing ultimate success.

Accountability: We are personally accountable for delivering on our commitments.

Diversity and Inclusion: At Fenix, we are committed to helping create a diverse and inclusive environment with zero barriers, that starts with us.

Creativity & Innovation: We analyze emerging trends and the latest event technology innovations to counsel our clients on creative ways to engage their audiences and promote the overall program theme. We make events visually exciting, memorable and provide creative solutions for our clients to connect, collaborate, learn and network.

Teamwork: We work together across boundaries to meet the needs of our customers to help our company succeed. We promote team growth and happiness.

WHAT OUR CLIENTS ARE SAYING

Senior Associate

Pharmaceutical Client

"You guys are amazing!!! Just want to thank you all for your help and great creative ideas. We had such a successful Leadership Meeting and the comments we’ve been getting so far are amazing! The testimonial from Fred Fox was touching and so glad we did this Step Challenge with employees. Such a great success!
We can schedule a formal virtual post-mortem to go over notes together and best practices for future events, but just want to say that it was beyond our expectations in terms of look and feel."

President

Technology Client

"Fenix always does a great job and helps us deliver superb programs. What I admire most is when it rains, umbrellas are available, when a customer needs a mobile device charger.... you have it, when a customer gets lost jogging.... you arrange a custom ride, when flights are cancelled.... you find alternate routes. The routine is easy.... responding to emergencies is a science."

Director

Automotive Client

"We (client) pride ourselves on putting on excellent programs for our customers and I’m grateful for your team’s efforts and attention to detail which ultimately translates into outstanding experiences and reflects so positively on us and our partners/customers. There is no doubt in my mind that our umbrella of programs would not be as successful without Fenix as our partner."

SVP

Pharmaceutical Client

"I just wanted to drop you a quick note of thanks and appreciation for all that the team does to support us! I have been at the company for just over a year now and have completed the circuit of events within our business. I must say how impressed I have been at all of the occasions that Fenix has supported. The Fenix Team are consummate professionals – unflappable when things don’t go as planned – which is rare, and there is a genuine sense of care and hospitality with everyone. Our staff and Fenix work very well together and most importantly our customer / members and their families feel welcomed and taken care of with Fenix as our event partner. I have always had great comments from our employees and customers about Fenix, but wanted to extend how many compliments I heard - as to how the cancelled return flight at this year’s conference was handled. This was a major wrinkle outside of the team’s control, but it was again handled with such care for the customer. Congratulations to all on developing such a great team, such a tremendous events capability, and such an important partnership with us."

Senior Marketing Director

Technology Client

"Fenix has planned our events for the past 20 years. You plan our conferences, tradeshows, incentives, roadshows, product launches and sales meetings for us. We have always felt that we have the right partner as you continuously bring us new and fresh ideas...This year we were stopped in our tracks – not knowing what was going to happen or what to do yet you were there to support us and yet again bring solutions. 2020 – the year of “virtual” is a year I will never forget. You stepped it up and were able to execute 37 virtual events for us over a 7-month span. We were able to reach out and engage so many people thanks to this. This allowed us to keep front and center with our employees our customers and our partners. I am excited for the future knowing that Fenix is here to support us whether it be virtual or back to in person events. Thank you, Team Fenix, – Happy Holidays. 2021, Here we come!"

Executive Vice President

Technology Client

"Within weeks of our annual conference of 800 participants travelling to Chicago, Fenix was able to work through postponing the in-person event and produced for us a meaningful virtual conference. Each of our employees was contacted by the Fenix Concierge Team to put their minds at ease all the while Fenix developed a full communications campaign to go Virtual. They were able to create a “studio” within our campus and broadcast out all of the key messages and information that was going to be presented at our annual conference. By seeing our executives and hear firsthand the messages, participants felt involved and they were intrigued. With Fenix help we were able to solicit input and poll our audiences throughout – again making them feel heard and engaged. Fenix even had the idea of sending out kits to participants where a specialist came on and lead them through an experience - they loved it! I can’t wait for live events to come back – however, Fenix made me and our entire executive team / event committee feel comfortable and I have to say, I really found our first virtual conference meaningful and would deem it a huge success. We are in the right hands!"

Get in Touch

We would love to connect!

Find us at the office

650 Kingston Road Suite 206, Pickering ON, L1V 1A6

Give us a ring

1 (866) 307-8085 or (905) 837-9292

Contact Us

Fenix Event Management 2021